Legal & Compliance
FAIS Disclosure Notice
Financial Advisory and Intermediary Services Act (FAIS) disclosure in terms of the General Code of Conduct. Public-facing facts on this page follow the approved August 2026 launch register. Further statutory particulars from FAIS Disclosure Document v2.7 should be confirmed against that source document.
FSP Details
- FSP Name: Rock Risk (Pty) Ltd
- FSP Number: 55797
- FSCA Reference: FSP55797
- Physical Address: 21 Oyster Bay Street, Silver Lakes, 0054
Contact Details
- General telephone: +27 60 964 6004
- General email: info@rockrisk.co.za
- Principal Broker & Managing Director: Patrizia Scott — +27 82 901 7400, patrizia@rockrisk.co.za
Key Individual and Representative
Patrizia Scott is the public-facing Principal Broker & Managing Director of Rock Risk (Pty) Ltd. In FAIS and related regulatory disclosures she is recorded as Key Individual / Representative.
Authorised Financial Services
Rock Risk (Pty) Ltd is authorised to render the following financial services:
- Short-term Insurance Personal Lines
- Short-term Insurance Commercial Lines
Details of Product Suppliers
We act as an intermediary for the following current principal relationships (insurers and UMAs). This is not an exhaustive market list. The relevant insurer or UMA will be disclosed for each placement:
- Santam
- Momentum
- OMART
- ITOO
- Santam Marine
- Santam Liability
- Horizon Marine
- Discovery
See Our Product Suppliers for this list in one place.
Professional Indemnity Insurance
R20 million through New National Assurance Company.
Conflict of Interest
We may receive commission or other remuneration from product suppliers. We declare any conflict of interest and act in the best interests of our clients at all times, in accordance with FAIS requirements.
Complaints Process
If you are dissatisfied with our service, please contact us first so we can resolve your complaint internally:
- Email: patrizia@rockrisk.co.za
- Phone: +27 82 901 7400
Rock Risk (Pty) Ltd maintains a Complaints Management Policy. A copy is available on request by contacting patrizia@rockrisk.co.za.
If your complaint is not resolved to your satisfaction, you may refer it to the appropriate ombud:
- FAIS Ombud — for complaints about financial advice or intermediary services. 012 762 5000 / 086 066 3274, info@faisombud.co.za, https://www.faisombud.co.za. Menlyn Central Office Building, 125 Dallas Avenue, Waterkloof Glen, Pretoria, 0010
- National Financial Ombud Scheme South Africa (NFO) — for short-term insurance product complaints previously handled by the Ombudsman for Short-Term Insurance. 0860 800 900, info@nfosa.co.za, https://nfosa.co.za. 110 Oxford Road, Houghton Estate, Johannesburg, 2198